Privacy Policy

Website Privacy Policy

This privacy policy (“policy”) will help you understand how TrueTandem, LLC (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use [website] (“website”, “service”).

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

When you visit the website, we may collect the following data:

  • Your IP address.
  • Your contact information and email address.
  • Other information such as interests and preferences.
  • Data profile regarding your online behavior on our website.

Why We Collect Your Data

We are collecting your data for several reasons:

  • To better understand your needs.
  • To improve our services and products.
  • To send you promotional emails containing the information we think you will find interesting.
  • To contact you to fill out surveys and participate in other types of market research.
  • To customize our website according to your online behavior and personal preferences.

Safeguarding and Securing the Data

TrueTandem, LLC is committed to securing your data and keeping it confidential. TrueTandem has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).

The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser.

 

Links to Other Websites

Our website may contain links that lead to other websites. If you click on these links, TrueTandem, LLC is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

  • When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don’t want to disclose your personal information.
  • If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

TrueTandem, LLC will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

 

Microsoft Partnership

TrueTandem was created in 2004 to be the federal partner that did not exist in the Microsoft partner ecosystem. With half of our management team and many of our key consultants being former Microsoft employees, the relationship continues to run wide and deep.

Since 2004, TrueTandem has successfully primed nearly 300 federal engagements, across almost all federal Agencies, with Microsoft as a teaming partner. In addition, TrueTandem serves as a subcontractor to Microsoft as part of their Orange Badge program.

TrueTandem’s ability to evolve and grow with Microsoft is a key part of how we unlock technologies’ potential for our customers. We are constantly on the leading edge of new Microsoft offerings. TrueTandem stays on top of what is coming and helps translate that to our customers to meet their existing and future needs.

TrueTandem’s Microsoft credentials serve as a testament of our success, experience, and capabilities. TrueTandem is:

• One of Microsoft’s US Public Sector’s most trusted partners;
• One of only two certified small businesses with a designation of Microsoft US Public Sector, Tier 1 Managed Partner, a classification usually reserved for large integrators;
• Among the Top Small Business Prime Contractors to Microsoft Consulting Services (MCS) and Premier Support;
• Among the largest Microsoft Services Resellers in the US Public Sector;
• Repeatedly Recognized by Microsoft for Experience, Capabilities, and Quality Performance;
• A top 10 Preferred Partner Program Provider; and
• A Microsoft Small Business Partner of the Year.

TrueTandem holds Microsoft Gold Level Competency in Microsoft SharePoint Portals and Collaboration. TrueTandem holds Microsoft Silver Level Competency in Microsoft Application Development and Cloud Dynamics Customer Relationship Management (CRM).

TrueTandem is a Certified Microsoft Software Assurance Desktop Deployment Planning Services (DDPS) Provider, a Certified Software Assurance SharePoint Deployment Planning Services (SDPS) Provider, and a Certified Microsoft US Public Sector Preferred Services Partner.

TrueTandem follows a keep is simple approach when providing solutions for our customers. We have 2 types of resources we enlist when creating a software solution - Business Analysts & Developers. This approach keeps the number of cooks in the kitchen minimal and covers the varying skill sets required to complete any software project.

  • TrueTandem’s project approach:
    Understanding the customer’s goals, business processes, and requirements. Depending on the type of project we may incorporate prototyping practices to drive discussion and confirm understanding with the customer. We believe a project cannot be won in the requirements phase but can be lost.
  • Providing a scalable and reusable solution design / architecture that will allow for longevity of the solution and place less risk on the project during its development. This includes working with the customer on plans for development, testing, and production environments.
  • Develop & Test against the requirements! Break the solution into components and subcomponents. Develop and test in incremental fashion until the full solution is complete.
  • Support user acceptance testing. Triage and resolve user identified issues.
  • Deploy the solution.
  • Provide support once deployed. Be available to support issues arising from deployment. Success is only achieved once deployed and stable!

We have proven success using multiple system development lifecycles. Namely:

  • Agile Software Development
  • Waterfall Software Development
  • Best of Breed Software Development

Lastly, to ensure the project stays on time, on target, and on budget, TrueTandem follows practices resulting from our corporate certifications. These include:

  • CMMI III - Development
  • ISO 9001:2015