Dynamics CRM-old

FPO-dynamicsTrueTandem is a recognized leader in the field of CRM technology, helping businesses and not-for-profit organizations leverage technology to best serve their mission and further their primary business drivers.

The TrueTandem Dynamics Solutions Practice helps organizations get the most out of their investment in Microsoft Dynamics CRM. TrueTandem has the expertise and experience to help customers solve simple and complex business challenges quickly by leveraging the core Microsoft Dynamics CRM platform which includes; sales force automation, account and contact management, case and service management, and marketing.

In addition, TrueTandem has extensive experience using the platforms native XRM (any relationship management) capabilities to build out solutions that go beyond more traditional CRM applications. TrueTandem has built an arsenal of tools and extensible components to extend the out of the box Dynamics CRM platform capabilities enabling organizations to do much more with the core platform and get from project kickoff to platform launch significantly faster.

A Microsoft Gold Certified partner in Dynamics CRM, TrueTandem is a trusted provider to help your organization get the most value out of the Microsoft Dynamics CRM platform.

We work with clients to understand their business, workflow and then use Dynamics as an underlying technology to build a solution that helps them to work more efficiently and effectively. We have built specific solutions in a number of areas that can be tailored for any organization including:

  • Grants Management
  • Learning Management
  • Case Management
  • Sales Automation
  • Customer Service
  • Enterprise Data Hub

We use a modified Microsoft SureStep Agile process which results in more frequent and regular releases that drive user adoption. Feedback from users is immediately integrated and rolled out in subsequent releases. We use Dynamics CRM itself to manage the project so everyone can see all system requirements, who requested them, the development status, and customer sign off. We’ve found that this approach makes it clear to everyone what the objectives are and results in a self-documented solution that persists long after the initial solution is completed.

We have provided Dynamics support and solutions for a number of commercial and entitles including:

  • Annie E. Casey Foundation (AECF)
  • PACT
  • CNFA
  • Lockheed Martin
  • Glacial Energy
  • Department of Climate Control and Energy Efficiency (Australia)
  • Maritime Institute of Technology and Graduate Studies (MITAGS)
  • Graduate Management Admission Council (GMAC)
  • US Inspect
  • American Red Cross
  • Billy Casper Golf
  • Management Concepts
  • Washington Nationals
  • Independent Sector
  • Edelman Financial
  • World Justice Project
  • Navigation Arts
  • Siteworx

To learn more about TrueTandem’s Dynamics capabilities please visit our Dynamics website at dynamics.truetandem.com